Close

Chat with us

Samsonite welcome your questions and comments.

May we help you..?

Call us as +852-2592-5388

Your contact information

*Title

*Name

*Phone number

*Email address

Tell us more about your request

*Subject

*Message

For repair enquiry, please provide the information listed below:

Product's model number label

The product comes with a label with Samsonite® logo, there is a serial number at the back of the label

(Max. 2 photos of PNG, JPEG, JPG image within 5 MB)

Upload

Please provide photo

Proof of purchase

(e.g. Invoice, delivery note, order email etc)

(Max. 1 photo of PNG, JPEG, JPG image within 5 MB)

Upload

Please provide photo

Warranty card

(Max. 2 photos of PNG, JPEG, JPG image within 5 MB)

Upload

Please provide photo

Photo of the damage(s)

(Max. 3 photos of PNG, JPEG, JPG image within 5 MB)

Upload

Please provide photo

Contact information

Samsonite welcome your questions and comments.

Telephone

+852-2592-5388

Email

For general and repair issues, please contact us at info.HongKong@samsonite.com

We are currently experiencing higher than average volumes and we apologise for the incovenience and we will endeavour to respond as soon as we possibly can.

Business inquiry

If you have a B2B request, please fill in the form. A Samsonite sales representative will contact you to learn more about your company and how Samsonite can help you.

Please send E-mail to business.enquiryhk@samsonite.com