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Samsonite welcome your questions and comments.

May we help you..?

Call us as +852-2592-5388

For repair enquiry, please provide the information listed below:

Product's model number label
The product comes with a label with Samsonite® logo, there is a serial number at the back of the label
(Max. 2 photos of PNG, JPEG, JPG image within 5 MB)
Proof of purchase
(e.g. Invoice, delivery note, order email etc)
(Max. 1 photo of PNG, JPEG, JPG image within 5 MB)
Warranty card
(Max. 2 photos of PNG, JPEG, JPG image within 5 MB)
Photo of the damage(s)
(Max. 3 photos of PNG, JPEG, JPG image within 5 MB)

Samsonite welcome your questions and comments.

Telephone

+852-2592-5388

Email

For general and repair issues, please contact us at info.HongKong@samsonite.com

 

 

We are currently experiencing higher than average volumes and we apologise for the incovenience and we will endeavour to respond as soon as we possibly can.

If you have a B2B request, please fill in the form. A Samsonite sales representative will contact you to learn more about your company and how Samsonite can help you.

Please send E-mail to business.enquiryhk@samsonite.com